Call now! (ID:197188)+44-20-3695-1294
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A context menu will show up. It includes thorough information about all the operations that you can carry out on the page in question. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich range of educational videos describing how to use our web hosting Control Panel. They're designed for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly get to know our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you searching for, have a gaze at our comprehensive Frequently Asked Questions section, which includes questions asked by actual clients and offers practical solutions. We frequently "revamp" our FAQ database with new questions & answers in an attempt to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, we have a fantastic team of technical support engineers available 24-7-365 and ready to help you with any query. Each trouble ticket you submit will be responded to in less than 1 hour (the average response time being just twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 197188

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com